Privacy Policy

**PRIVACY POLICY — Making Wigs Hair**

Making Wigs Hair, a private legal entity, headquartered at Av. Jamel Cecílio, No. 207, Jardim América neighborhood, Anápolis, Goiás, registered with CNPJ/MF under No. 25.451.581/0001-09 (“Retailer” or “we”), takes your privacy seriously and is committed to ensuring the security and protection of the data of all its customers, partners, suppliers, and users (“Users” or “you”) of the website https://makingwigshair.com/ and any other website, store, or application operated by the Retailer (hereinafter simply referred to as the “Store”).

This Privacy Policy (“Privacy Policy”) is intended to inform you about how we use and disclose information collected during your visits to our Store and in the messages we exchange with you (“Communications”).

BY ACCESSING THE STORE, SENDING COMMUNICATIONS, OR PROVIDING ANY TYPE OF PERSONAL DATA, YOU DECLARE THAT YOU ARE AWARE OF AND AGREE WITH THIS PRIVACY POLICY, WHICH DESCRIBES THE PURPOSES AND METHODS OF PROCESSING YOUR PERSONAL DATA THAT YOU MAKE AVAILABLE THROUGH THE STORE.

This Privacy Policy provides an overview of our privacy practices, the choices you can make, and the rights you can exercise regarding the Personal Data processed by us. If you have any questions about the use of Personal Data, please contact us at [email protected].

Furthermore, this Privacy Policy does not apply to any third-party applications, products, services, websites, or social media features that may be offered or accessed through the Store. Accessing these links will cause you to leave the Store and may result in the collection or sharing of information about you by third parties. We do not control, endorse, or make any representations about these third-party websites or their privacy practices, which may differ from ours. We recommend that you review the privacy policy of any website you interact with before allowing the collection and use of your Personal Data.

If you provide us with Personal Data relating to other individuals, you declare that you have the authority to do so and that you have obtained the necessary consent to authorize the use of such information under the terms of this Privacy Policy.

**Definitions**

For the purposes of this Privacy Policy:

- “Personal Data” means any information that, directly or indirectly, identifies or could identify a natural person, such as name, CPF (Brazilian tax ID), date of birth, IP address, among others;

- “Sensitive Personal Data” means any information that reveals, in relation to a natural person, racial or ethnic origin, religious beliefs, political opinions, membership in a trade union or religious, philosophical, or political organization, data concerning health or sexual life, or genetic or biometric data;

- “Personal Data Processing” means any operation performed with Personal Data, whether by automated means or not, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction. It also includes any other operation provided for under applicable legislation;

- “Data Protection Laws” means all legal provisions regulating the Processing of Personal Data, including, but not limited to, Law No. 13,709/18, the General Data Protection Law (“LGPD”) of Brazil.

**Use of Personal Data**

We collect and use Personal Data to manage your relationship with us and to better serve you when you purchase products and/or services from the Store, personalizing and enhancing your experience. Examples of how we use the data include:

- Enabling you to purchase products and/or services from the Store;

- Confirming or correcting the information we have about you;

- Sending you information we believe may be of interest to you;

- Personalizing your experience when using the Store;

- Customizing the delivery of advertisements to you based on your interest in our Store;

- Contacting you via a phone number and/or email address you provide. We may contact you personally, by voicemail, through automated dialing systems, text messages (SMS), email, or any other means of communication your device can receive, in accordance with the law and for reasonable business purposes.

Additionally, the Personal Data you provide may also be used in ways we deem necessary or appropriate: (a) under Data Protection Laws; (b) to comply with legal process requirements; (c) to fulfill court orders, regulatory decisions, or decisions by competent authorities, including those outside your country of residence; (d) to protect our operations; (e) to protect our rights, privacy, safety, or those of third parties; (f) to detect and prevent fraud; (g) to enable us to pursue available remedies or limit damages we may sustain; (h) in other ways permitted by law.

**OUR STORE IS NOT INTENDED FOR INDIVIDUALS UNDER 18 (EIGHTEEN) YEARS OF AGE, AND WE REQUEST THAT SUCH INDIVIDUALS DO NOT PROVIDE US WITH ANY PERSONAL DATA.**

**Non-Provision of Personal Data**

You are not obligated to share the Personal Data we request; however, if you choose not to share it, in some cases, we may not be able to provide you with full access to the Store, certain specialized features, or the necessary assistance, or even deliver the product or provide the service you have contracted.

**Data Collected**

The general public may browse the Store without needing to register or provide Personal Data. However, some Store functionalities may require registration and the submission of Personal Data, such as completing a purchase/service contract or enabling the delivery of a product/service by us.

When contacting the Store, we may collect:

- **Contact Data**: Name, surname, phone number, city, state, and email address;

- **Information You Submit**: Information you send through forms (questions, complaints, suggestions, criticisms, compliments, etc.).

When browsing the Store generally, we may collect:

- **Location Data**: Geolocation data when you access the Store;

- **Preferences**: Information about your preferences and interests regarding products/services (when you tell us what they are or when we infer them from what we know about you);

- **Store Browsing Data**: Information about your visits and activities in the Store, including the content (and any advertisements) you view and interact with, information about the browser and device you are using, your IP address, your location, and the website address from which you arrived. Some of this information is collected using our Automated Data Collection Tools, which include cookies, web beacons, and embedded web links. To learn more, see how we use Automated Data Collection Tools in item 7 below;

- **Anonymous or Aggregated Data**: Anonymous survey responses or anonymous and aggregated information about how the Store is used. During our operations, in certain cases, we apply a de-identification or pseudonymization process to your data so that it is reasonably unlikely to identify you through the use of this data with available technology;

- **Other Information We May Collect**: Other information that does not specifically reveal your identity or directly relate to an individual, such as browser and device information, Store usage data, and information collected through cookies, pixel tags, and other technologies.

Unless you provide it in a free-form field, we do not collect Sensitive Personal Data.

**Sharing Personal Data with Third Parties**

We may share your Personal Data:

- With the partner company(ies) you select or choose to send your data, questions, inquiries, etc., as well as with service providers or partners to manage or support certain aspects of our business operations on our behalf. These service providers or partners may be located in the United States, Argentina, Brazil, or other global locations, including servers for testing and production, and providers of hosting and data storage services, fraud management, customer support, sales on our behalf, order fulfillment, content personalization, advertising and marketing activities (including digital and personalized advertising), and IT services, for example;

- With third parties to assist us in managing the Store;

- With third parties in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or disposal of all or part of our company, assets, or capital (including those related to bankruptcy or similar proceedings).

**International Data Transfers**

Personal Data and other information collected by us may be transferred to or accessed by entities within the corporate group of partner companies worldwide in accordance with this Privacy Policy.

**Method of Automated Personal Data Collection**

When you visit the Store, it may store or retrieve information in your browser, whether in the form of cookies or other similar technologies. This information may pertain to you, your preferences, or your device and is primarily used to ensure the Store functions as you expect. The information generally does not directly identify you but can provide a more personalized online experience.

In accordance with this Privacy Policy, we and our third-party service providers may collect your Personal Data in various ways, including, but not limited to:

- **Through the Browser or Device**: Some information is collected by most browsers or automatically through internet access devices, such as computer type, screen resolution, operating system name and version, device model and manufacturer, language, and browser type and version you are using. We may use this information to ensure the Store functions properly.

- **Use of Cookies**: Cookies allow the collection of information such as browser type, time spent in the Store, pages visited, language preferences, and other anonymous traffic data. We and our service providers may use this information to, among other things, personalize your experience when using the Store and to target advertising to you based on your interests. We also collect statistical information about Store usage to continually improve its design and functionality.

- If you do not want your information collected through cookies, you can configure cookies in the "options" or "preferences" menu of your browser. Below are links with more details on how to adjust cookie preferences in the most popular internet browsers:

- Google Chrome

- Mozilla Firefox

- Safari

- Internet Explorer

- Microsoft Edge

- Opera

- If you’d like to learn more about advertising and remarketing cookies, which are used to deliver advertising based on each user’s interests and the number of visits to our site and their internet searches, visit:

- Facebook

- Google

- Bing

- **Use of Pixel Tags and Other Similar Technologies**: Pixel tags (also known as web beacons and invisible GIFs) may be used to track actions of Store users (including email recipients), measure the success of our marketing campaigns, and collect statistical data about Store usage and response rates. If you have enabled ad personalization in tools like Facebook, Google, or Bing, this information may be used to display ads on their services. If you do not wish to be tracked, you can opt out with each service:

- Facebook

- Google

- Bing

We may hire behavioral advertising companies to obtain reports on Store ads across the internet. For this purpose, these companies use cookies, pixel tags, and other technologies to collect information about your usage, or that of other users, of our Store and third-party websites. We are not responsible for pixel tags, cookies, and other similar technologies used by third parties. You can configure your preferences in your browser menu. Be aware that if you switch computers or browsers, or use multiple computers or browsers, you will need to repeat this process for each computer and browser.

**User Rights**

You may, at any time, request: (i) confirmation that your Personal Data is being processed; (ii) access to your Personal Data; (iii) corrections to incomplete, inaccurate, or outdated data; (iv) anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data; (v) portability of Personal Data to another service provider, provided this does not affect our industrial and commercial secrets; (vi) deletion of Personal Data processed with your consent, to the extent permitted by law; (vii) information about the entities with which your Personal Data has been shared; (viii) information about the possibility of not providing consent and the consequences of refusal; and (ix) revocation of consent. Your requests will be handled with special care to ensure the effectiveness of your rights. You may be asked to provide proof of your identity to ensure that Personal Data is shared only with its rightful owner.

You should keep in mind that, in certain cases (e.g., due to legal requirements), your request may not be immediately fulfilled, and we may not be able to comply due to legal obligations.

**Personal Data Security**

We strive to adopt the technical and organizational measures required by Data Protection Laws to protect Personal Data within our organization. Unfortunately, no data transmission or storage system is guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (e.g., if you believe the security of any of your accounts has been compromised), please notify us immediately.

**Hyperlinks to Other Websites and Social Media**

From time to time, the Store may contain hyperlinks that redirect you to the websites of our partners, advertisers, suppliers, etc. If you click on one of these links to any of these websites, please note that each site has its own privacy practices and that we are not responsible for those policies. Review those policies before submitting any Personal Data to those websites.

We are not responsible for the collection, use, and disclosure policies and practices (including data protection practices) of other organizations, such as Facebook, Apple, Google, Microsoft, or any other software developer, app provider, social media platform, operating system, wireless internet service provider, or device manufacturer, including any Personal Data you disclose to other organizations through apps, related to such apps, or posted on our social media pages. We recommend that you familiarize yourself with the privacy policy of each website visited or service provider used.

**Updates to This Privacy Policy**

If we modify our Privacy Policy, we will post the updated text in the Store with the revised date. We may change this Privacy Policy at any time. If there is a significant change to the terms of this Privacy Policy, we may notify you using the contact information we have in our database or through a notification in our Store.

We remind you that we are committed to not processing your Personal Data in a manner inconsistent with the purposes described above, except as otherwise required by law or court order.

Your continued use of the Store after the changes signifies your acceptance of the revised Privacy Policy. If, after reviewing the revised version, you do not agree with its terms, please discontinue accessing the Store.

**Data Processing Officer**

If you wish to exercise any of the rights provided in this Privacy Policy and/or under Data Protection Laws, or to address any questions related to the Processing of your Personal Data, please contact us at [email protected].